Apstec Merlin: Operator Actions for System Status Changes
Here is the breakdown of the system status messages, their meanings, and the required operator actions for the Apstec Merlin system.
π System Statuses & Required Actions
| Message | Status | Operator's Action |
| Connected (Green) | System operating normally | No action required. |
| Disconnected (Grey) | Connection error β1 | Restart the Merlin Alarm Monitor Client. Check the connection. If the issue persists β power the system OFF, then ON again. |
| Unreachable (Orange) | Connection error β2 | Restart the Client and check the connection. If the issue persists β power the system OFF, then ON again. |
| System stopped (Orange) | Main process stopped | Launch the server process via the Service interface. If it doesn't start β contact Apstec Support. |
β±οΈ Power Cycle Procedure & Support Notice
After switching OFF the Apstec Merlin system, wait at least 5 seconds before turning it ON again.
If the system fails to power on three times in a row, contact Apstec Support immediately.
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