What should the operator do when the DMD system status changes?

What should the operator do when the DMD system status changes?

Message
Status
Operator’s Action
Connected (Green)
System operating normally
No action required.
Disconnected (Grey)
Connection error №1
Restart the DMD Alarm Monitor Client. Check the connection. If the issue persists — power the system OFF, then ON again.
Unreachable (Orange)
Connection error №2
Restart the Client and check the connection. If the issue persists — power the system OFF, then ON again.
System stopped (Orange)
Main process stopped
Launch the server process via the Service interface. If it doesn’t start — contact Apstec Support.

Notes
After switching OFF the DMD system, wait at least 5 seconds before turning it ON again.
If the system fails to power on three times in a row, contact Apstec Support immediately.
    • Related Articles

    • What are the operator’s duties for the DMD system?

      Failure to follow these instructions may affect the system’s performance and reliability. The operator must: Ensure the safety of the DMD system and all connected equipment. Prevent any physical impact, tilting, or shifting of the system. Check the ...
    • How to Operate the DMD System?

      1. System initialization and Operating Modes The user can perform several actions to operate the DMD system: Power On — Turns on the system from a powered-off state. After switching on, the system automatically enters the Initialization phase. ...
    • HSR.4B System Status and Errors

      Possible HSR Statuses The HSR system may operate in the following states: Connected – the system is functioning normally. Displayed in green without any additional messages. Disconnected – no connection between the computer and the HSR system. ...
    • HSS.2A STATUS CHANGE AND OPERATOR ACTIONS

      The HSS does not make decisions. It alerts the operator to possible threats. All further actions must follow the organization's internal security procedures. Message Status description Operator’s Action Connected Green. System is operating normally ...
    • How to Prepare the Installation Site for the DMD System?

      To ensure stable and efficient operation of the DMD system, it is essential to choose the right installation site. Below are the key requirements. Installation Area Minimum space: 2.58 m (length) × 1.5 m (width) × 2.5 m (height). Surface: flat, ...